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We’re here to help
Whether you’d like to book a ride, ask a question, volunteer, or simply find out more about the service, we’d love to hear from you. Our friendly team will get back to you as soon as possible.
Preferred
Call Us
The best way to reach us is by phone.
You’ll speak directly with one of our volunteer receptionists, who can help with bookings, questions, or general enquiries.
01284 339449
If we’re on another call, please leave a message and we’ll get back to you.
Email Us
If calling isn’t convenient, you can also email our admin team.
We aim to reply as quickly as possible, but please note that telephone contact is preferred as it helps us manage bookings more efficiently.
What Can We Help You With?
- Booking a rickshaw ride
- Enquiring about accessibility or special requirements
- Volunteering (Riders, Chatty Chums, Admin,
- Rapid Repair Team, event help)
- Care home or organisation bookings
- Media, partnership, or donation enquiries
- General questions about how the service works
Send Us a Message
You can also use the contact form below to get in touch.
Just tell us what you need and we’ll respond as soon as our volunteers are available.
Before You Contact Us — Quick Answers
Sometimes the fastest way to find what you need is right here.
Here are a few common questions we’re asked about our rides and service.
Yes — family members, friends, carers and care homes often book on behalf of someone else.
No. Our rickshaw rides are completely free, thanks to our volunteers and community supporters.
Yes — we have a wheelchair-accessible rickshaw available.
Just let us know when booking.
We recommend getting in touch as early as possible, especially for group bookings or regular care-home slots.
Local businesses who support us
We’re incredibly grateful to the local businesses and organisations who support us. Their generosity helps keep our rickshaws on the road and ensures our rides remain free for everyone in our community.








